1. How do I become a VATUSA Air Traffic Controller?
Start by creating your VATSIM account, then complete the required onboarding and Academy steps for your selected facility. Follow your facility’s training process after enrollment.
Cannot find an answer? Submit a support ticket.
Start by creating your VATSIM account, then complete the required onboarding and Academy steps for your selected facility. Follow your facility’s training process after enrollment.
Return through your member profile and facility workflow. If your certifications or activity are out of date, staff may ask you to complete refresher steps.
Submit the appropriate transfer or visitor request from your profile and follow facility instructions. Staff will review your current status and eligibility.
Transfer requests may be unavailable due to account state, eligibility rules, or existing pending actions. Confirm your account details and then contact support if needed.
Contact the receiving facility or support team as soon as possible and ask them to close/cancel the pending transfer request.
Region/division changes are handled through your VATSIM profile and applicable transfer workflow. Ensure your profile is current before submitting.
Update account identity/contact fields in your VATSIM account profile. If something does not sync correctly, open a support ticket.
Use the account password reset flow in your VATSIM account portal. If you still cannot access your account, contact support.
Yes, in most cases VATUSA onboarding/training requirements still apply so members operate consistently within network procedures.
Yes. Real-world pilot experience is valuable, but controller certification requirements still apply for network ATC operations.
Follow the notice you received and contact the appropriate support/staff channel for clarification and next steps.
Submit a support ticket with steps to reproduce, screenshots, browser/device details, and relevant page URL.
Contact that subdivision’s web/staff team first. If you are unsure where to start, open a support ticket and we can route it.
New enrollments can take a short time to sync. If courses still do not appear, open a support ticket with your CID and facility.
Confirm all prerequisites are marked complete, then refresh/re-log. If blocked, contact Academy support with course details.
Follow Academy policy for retake eligibility and remediation steps. Staff may require review/training before another attempt.
Some responses require manual review or may be pending finalization. If grading appears stuck, contact Academy support.
Request re-enrollment or extension according to Academy policy by contacting the training team/support.
Verify current rating prerequisites and request progression through your facility/training workflow.
Report it to facility training staff and include the exact lesson/exam item, screenshot, and expected correction.
Choose the facility you plan to train/control in, then follow that subdivision’s onboarding and local training process.